How an organization sets up its internal/external communication system dramatically impacts its ability to serve customers and maintain optimal operational...
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Advanced VoIP Solutions for Schools
Today, more than ever, schools need an effective communications solution. Everyone has had to adapt, but some of the most significantly affected institutions have been...
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Mitel Phone Systems: Quick Overview
Over the last couple of years, the world has seen a paradigm shift in the way businesses function. Alternate methods of communication, be it through...
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Your Trusted Systems Integrator is Growing to Serve You Better
By: Mike Schoenberger, founder and CEO, Sunco Communication and Installation Far and away the most rewarding part of my job is the many conversations...
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The Foundation of a Great IVR System
Sunco is partnering with internationally recognized voice talent Allison Smith to provide customers access to professionally voiced and produced IVR prompts which can help convey...
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What “Flavor” is Your Company’s IVR?
Sunco is partnering with internationally recognized voice talent Allison Smith to provide customers access to professionally voiced and produced IVR prompts which can help convey...
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Phone Fraud is being STIRred & SHAKEN Up in Canada
Stop us if you’ve heard this one before… One fateful night, you’re enjoying some family time, curled up on the couch while watching a movie....
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Moving Beyond Temporary Digital and Technology Solutions
If the past 18 months have taught us anything, it’s to be flexible and adaptable to change. In the blink of an eye, countless businesses...
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Parting the Clouds on Public vs Private Clouds for Business
Chances are you’ve heard business leaders say, “we’re moving to the cloud!” more than once lately. Organizations that were sideswiped by a once-in-a-lifetime pandemic are...
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Creating a Change Management Plan for Business’s “New Normal”
No matter the industry, rapid technological shifts have changed the way we do business. Decade over decade, year over year, and even month over month,...
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