Phonesuite is a leading manufacturer of reliable and affordable hotel communication systems that meet both franchise brand standards and the needs of discerning guests. With a choice of PBX, VoIP (IP-PBX) and hosted IP-PBX solutions, Phonesuite can deliver the features and functionality you need at the right price.

A proven hotel communications platform

Sunco is proud to be a distributor of Phonesuite across Canada and currently supports over 650 properties from coast to coast.  In business for over 25 years, Phonesuite’s success is built on budget-friendly, reliable hotel phone system solutions that are simple to configure, use and manage. From all-in-one legacy PBX systems perfect for the economy property to the latest in flexible and scalable IP solutions, Phonesuite’s mix of products fit easily into existing hotel infrastructures at a reasonable cost, with minimal downtime.

With Phonesuite, hotel owners can easily implement a consistent feature set across multiple properties.  This simplifies and reduces the cost of training and support while delivering a consistent, high-quality guest experience.

Sunco offers the following Phonesuite product lines to suit your hotel’s communication needs:

  • Voiceware by Phonesuite IP system
  • Voice for Hospitality Cloud hosted system powered by Voiceware
  • Phonesuite 112e and 64 PBX systems

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From a boutique or select 60-room hotel to a full-service resort with over 1,600 rooms, Voiceware gives hotel management and staff the freedom to communicate with each other and with guests anytime, anywhere, and from any device.  This software-based VoIP phone solution is scalable, flexible and supports an impressive array of Unified Communication features:

  • Advanced “Find Me-Follow Me” features ensure calls to hotel management are never missed
  • Integrated voicemail to email service provides convenient access to messages on the go  
  • Mobile app integration on multiple devices to connect staff throughout the property

Guests will also appreciate wake-up calls and voicemail prompts delivered in his/her native language, in addition to personalized access to wake-up schedules, weather forecasts, room service options, and in-room checkout features.  

With the Voiceware browser-based console, staff can take phone calls and respond to guest requests from anywhere on the property using a tablet and Bluetooth headset; providing freedom, efficiency, and flexibility in the way they work.

Voiceware’s hybrid design supports the latest in VoIP and SIP phones while still giving you the option of reusing existing analogue room phones and infrastructure to help control costs. 

Voiceware’s software-based platform adapts to both today’s and tomorrow’s hospitality demands far better than legacy PBX solutions. New features and services can be rapidly deployed keeping staff and guests connected with minimal disruption.  Future-proof your property’s communication system with Voiceware!

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Powered by Voiceware technology, Voice for Hospitality is Sunco’s Cloud-hosted option for hotel properties of any size wishing to balance functionality and predictable costing. This Internet-based managed service is a worry-free, low-cost option for hoteliers as all system software is owned and administered by Sunco.

  • Enjoy a  flexible, scalable Voiceware system with full IP-functionality and hospitality feature set
  • Simplify budgeting with a low monthly, per room cost
  • Low capital investment
  • Lifetime hardware and software upgrades and warranties
  • 24/7 proactive system monitoring and system support
  • Upgrades done quickly with minimal disruption
  • Ability to use SIP phones and VoIP phones from a variety of manufacturers
  • Certified and preferred Brand standard
  • Multiple Cloud migration options available
  • Price can include phone lines and internet services

Voiceware for Your Hotel

Hotel phones need upgrading?

Phonesuite is compatible with all major room phone brands including Bittel, Inn-Phone, Polycom, Telematrix, Scitec, and Teledex. Our team can help make the decision process easier.

Contact us today!

Phonesuite’s proven hotel PBX platforms – the 64 and 112e – meet the needs of economy and limited-service franchise hotels by offering the same customer-centric features as the upscale hotels without the high costs.  

Phonesuite 64 is the perfect choice for hotels with up to 60 rooms, while Phonesuite 112e is ideal for larger properties between 60 and 450 rooms.

Phonesuite 64

The all-in-one PBX solution for smaller hotels, Phonesuite 64 is a user-friendly system requiring minimal training and administration.  Offering one-touch key access for guest wake-up calls, room status, guest dialling restrictions and much more, the 64 solution easily upgrades with integrated auto-attendant, voicemail and call accounting applications.   This is the perfect solution for smaller properties looking for quality, simplicity, and affordability.

Phonesuite 112e

The Phonesuite 112e is a reliable, cost-effective legacy PBX designed to support mid-sized hotels with an impressive lineup of features that meet all franchise requirements and the demands of service savvy guests.  Integrating seamlessly with your Property Management System (PMS), the 112e provides automatic guest check-in, check-out, name-in-room display, room status updates, and more.


Both of these cost-effective PBX systems utilize analogue phone lines to keep hotel staff and hotel guests connected.  Interested in PRI or SIP trunking?  Trust our advice and let us find you the best prices by brokering your business between Telus, Shaw, and Bell.  Our team is ready to help!

Let Sunco make hotel communication easier for you!

Sunco makes hotel communication easier for you by being your Trusted Telecom Systems Integrator – fitting all the pieces of your system together for maximum convenience and efficiency.  Bundle a Phonesuite system with voice or network services, 24/7 managed support, room phones, and our friendly, expert advice. Book a product demo or contact us to learn more about Sunco’s full range of telecom solutions for hotels and take advantage of our expertise to improve your guest experience and bottom line.

Bundle a Phonesuite system with items from Sunco’s full menu of complimentary services and products. One call connects you to hardware, guest room phones, Internet, phone lines and even 24/7 managed services!

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