Should You Choose Mitel for Hospitality Communications?
In a world dominated by cell phones, most hotels still rely on landline phone systems. There’s a good reason for this. Landlines operate independently of power lines, so guests can always call for help even if a power line goes down. However, this doesn’t mean that hotel phone systems are doomed to stay outdated. Cloud-based […]
Small Business VoIP Integrations: Which Tools Should You Integrate & Why?
One of the biggest benefits of a VoIP service over traditional, analog phone systems is its ability to blend with your other business software tools. However, that doesn’t mean that you need to integrate it with every single application you use. So, which integrations are best with a VoIP phone system for small businesses? […]
What’s The Best Call Queue Software For Call Center Operations?
Like businesses in any other industry, call centers have diverse needs. The practices that work for one may not be ideal for another. This can make vetting the right call queue software somewhat more challenging than it may appear upon first glance. As such, the right software for call center operations really depends on your […]
VoIP Pricing: What Are You Paying For?
“A lot of the time, you get what you pay for when it comes to VoIP – but there are ways you can be strategic to get the most bang for your buck” – Sean Schoenberger, President, Sunco Communication and Installation When you pay for a VoIP (Voice over Internet Protocol) service, you’re buying more […]