What’s The Best Call Queue Software For Call Center Operations?
Like businesses in any other industry, call centers have diverse needs. The practices that work for one may not be ideal for another. This can make vetting the right call queue software somewhat more challenging than it may appear upon first glance. As such, the right software for call center operations really depends on your […]
VoIP Pricing: What Are You Paying For?
“A lot of the time, you get what you pay for when it comes to VoIP – but there are ways you can be strategic to get the most bang for your buck” – Sean Schoenberger, President, Sunco Communication and Installation When you pay for a VoIP (Voice over Internet Protocol) service, you’re buying more […]