How SIP Trunking Helps Multi-Location Businesses Stay Connected
In today’s competitive business landscape, staying connected across multiple locations isn’t just important; it’s essential for success. Whether you’re managing retail chains, professional service offices, or manufacturing facilities across Canada, maintaining seamless communication can make or break your operations. The Connectivity Challenge for Multi-Location Businesses Managing communications across multiple business locations presents unique challenges that […]
Understanding SIP Trunking and its Importance in Hospitality
Delivering exceptional guest experiences while maintaining operational efficiency is essential in today’s competitive hospitality landscape. Modern hotels and resorts across Canada are increasingly turning to advanced communication solutions to meet these demands. One technology that’s revolutionizing how hospitality businesses communicate is SIP trunking—a flexible, cost-effective alternative to traditional phone systems that can transform your property’s […]
Why Move to Subscription-Based Communication?
In today’s rapidly evolving business landscape, companies are increasingly transitioning to subscription-based communication models. This shift offers numerous advantages, from cost savings to enhanced flexibility. In this article, we’ll explore the key reasons behind this trend and how it can benefit your organization. The Shift to Subscription-Based Communication: An Overview Traditionally, businesses invested heavily in […]
Cloud-Based vs. On-Premise VoIP: Pros and Cons for Small to Medium Enterprises
In today’s digital world, choosing the right Voice over Internet Protocol (VoIP) solution is important. It can significantly impact your business communication. It can also affect your profits. For small and medium Enterprises (SMEs), it can be hard to choose between cloud-based and on-premise VoIP systems. Each option has its own benefits and drawbacks. This […]
Keep Your Business Communications Secure with Sunco’s Mitel SWA
One aspect of an office communication system that is taken for granted is software assurance (SWA). You can easily come up with a system where everything is going right. However, there may be an instance that there is a disruption in the system. Calls are dropped, and interactions between departments are stopped in their tracks. […]
A Step-by-Step Guide to Moving Your Office Phone System
Relocating an office phone system can be a complex process. However, with careful planning and execution, it can be done efficiently with minimal disruption to business operations. Let Sunco guide you through moving your phone system with this step-by-step process. Step 1: Assess Current and Future Needs First of all, you need to take note […]
Top Tips & Best Practices for Managing a Hotel Front Desk
The importance of the front desk in a hotel cannot be overstated. Your front desk staff are responsible for every guest’s first impression of your establishment. In fact, front desk employees can impact the overall guest experience by 20%-40%. “Your hotel’s staff members need effective communication if they want to deliver the best customer […]
What You Need to Look For in a Hospital Phone System
The right hospital phone system fosters seamless communication among doctors, nurses, and staff.Seamless communication is crucial for effective patient treatment, improving patient experiences, and efficient hospital operations. “In a hospital setting, the phone system is more than just a tool for communication. It’s a vital lifeline that connects various parts of the hospital, supports […]
Understanding Multi-Line Phone Systems for Your Business
Small businesses should use multi-line phone systems to enhance their call-handling capacity and prevent potential loss of business. Since approximately 72 to 80% of callers will hang up without leaving a voicemail if their call isn’t answered, having a system that can handle multiple calls simultaneously reduces the risk of missing important calls. “No […]
Why Choose Mitel VoIP Solutions For Education?
Schools should choose Mitel for education for its unique blend of innovation and adaptability. Whether a school requires a simple setup or a complex system, Mitel’s technology adapts to different environments. This way, every institution, regardless of size or complexity, gets a system that meets its needs. “Education is one of the best industries for […]