One aspect of an office communication system that is taken for granted is software assurance (SWA). You can easily come up with a system where everything is going right. However, there may be an instance that there is a disruption in the system. Calls are dropped, and interactions between departments are stopped in their tracks.
If your Mitel SWA is expiring, or already expired, Sunco has you covered. As a Platinum Partner of Mitel—Canada’s leading telecommunications provider—we help our clients renew their SWA agreements to keep their systems running smoothly and securely. With our expertise, you can maintain business continuity, while benefiting from reliable support and enhanced security.
Risks of Operating Without Mitel Software Assurance
- Increased Downtime and Productivity Loss: Without SWA, system outages can halt operations, leading to revenue loss and decreased productivity. Mitel’s SWA provides access to essential updates and support, minimizing the risk of costly downtimes.
- Heightened Cybersecurity Threats: Systems lacking SWA miss out on critical patches and updates, leaving them susceptible to cyber-attacks and security breaches. Regular updates through SWA protect your communications infrastructure from evolving threats.
- Limited Technical Support: Only active SWA subscribers can access Mitel’s expert technical support. This includes 24/7 assistance and priority case management. Without SWA, resolving technical issues becomes more challenging and time-consuming.
- Missed Opportunities for Technological Advancement: An inactive SWA subscription means missing out on new software updates, applications, and tools that drive business growth and adaptability. Staying current with technological advancements is vital in maintaining a competitive edge.
Benefits of Renewing Your Mitel Software Assurance
- Continuous System Operability: SWA keeps your communication systems updated with the latest features and fixes. This helps reduce disruptions. Regular updates address potential issues proactively, maintaining optimal performance. The system also continues to function even during scary disruptions.
- Improved Security and Compliance: With SWA, your systems get timely security updates. This protects against cyber threats and meets industry standards. This proactive approach keeps your business protected from potential vulnerabilities.
- Access to Advanced Applications: Renewing SWA gives you access to Mitel’s CloudLink platform, which includes special apps like Mitel Voice Assist, MiContact Center Business Web Chat, and MiTeam Meetings. These tools help improve communication and collaboration for your business.
- Expert Technical Support: Benefit from 24/7 technical support, critical hotfixes, and third-line assistance during upgrades, ensuring your system remains operational even during unexpected issues. This level of support is invaluable in maintaining business continuity.
Secure Your System For Uninterrupted Business
With a Mitel SWA subscription, you secure continuous coverage, enhance your system’s security, and gain access to the latest technological advancements, all while managing your budget effectively.
Ensure your business communications remain uninterrupted and secure. Contact Sunco at 1-866-310-7007, and one of our specialists will be ready to assist you in maintaining a reliable and efficient communication system, tailored to your business needs.
