Why Move to Subscription-Based Communication?

In today’s rapidly evolving business landscape, companies are increasingly transitioning to subscription-based communication models. This shift offers numerous advantages, from cost savings to enhanced flexibility. In this article, we’ll explore the key reasons behind this trend and how it can benefit your organization. The Shift to Subscription-Based Communication: An Overview Traditionally, businesses invested heavily in […]
Cloud-Based vs. On-Premise VoIP: Pros and Cons for Small to Medium Enterprises

In today’s digital world, choosing the right Voice over Internet Protocol (VoIP) solution is important. It can significantly impact your business communication. It can also affect your profits. For small and medium Enterprises (SMEs), it can be hard to choose between cloud-based and on-premise VoIP systems. Each option has its own benefits and drawbacks. This […]
How a Telecom Bill Audit Can Save Your Business Money

In today’s fast-paced, technology-driven world, telecom services are the backbone of all businesses. From Internet connectivity to mobile plans and cloud services, companies heavily rely on telecom providers to keep operations running smoothly. There are also concerns about cybersecurity, as noted in a recent Telecommunications Act reading in Parliament last October 2024 and has since […]
The Benefits of Unified Messaging for Businesses

In business, speed and efficiency are everything. The way you handle customer interactions, collaborate with teams, and manage communications in real time can make or break a deal. Unified Messaging simplifies communication by combining email, voicemail, SMS, and instant messaging into one platform. This approach helps businesses stay organized, improve response times, and work smarter. […]
Keep Your Business Communications Secure with Sunco’s Mitel SWA

One aspect of an office communication system that is taken for granted is software assurance (SWA). You can easily come up with a system where everything is going right. However, there may be an instance that there is a disruption in the system. Calls are dropped, and interactions between departments are stopped in their tracks. […]
The ROI of Upgrading to a Hosted VoIP Solution

In today’s digital business landscape, the decision to upgrade your communication infrastructure isn’t just about keeping up with technology—it’s about making a smart investment in your company’s future. Research shows that businesses can reduce their communication costs by up to 30% when switching to hosted VoIP solutions.Yet, many organizations hesitate due to concerns about the […]
The Benefits of Microsoft 365 For Businesses

Most people are familiar with the Office 365 suite. Between office apps like Microsoft Word, Excel, PowerPoint, and more, Office has over 345 million paid seats worldwide. With this much common familiarity, the benefits of Office 365 for business seem like they would be well-known. “Office 365 is often treated as the default choice. […]
What Can You Do to Avoid The Risks of BYOD?

Currently, 31% of Canadians work remotely and 47% work in a hybrid office. This is a huge jump when you consider that only 7% of Canadians worked remotely in 2016. While remote work has its benefits, it also has its risks. Many of which are the same risks of BYOD policies that would exist […]
What Are The Real Benefits of Technology in The Workplace?

It should come as no surprise that modern technology plays a critical role in the modern workplace. The benefits of technology in the workplace are often discussed in relation to employee productivity, cost savings, and increased competitiveness – but are those the only advantages of technology for businesses? “Most business owners know that information […]
Top Tips & Best Practices for Managing a Hotel Front Desk

The importance of the front desk in a hotel cannot be overstated. Your front desk staff are responsible for every guest’s first impression of your establishment. In fact, front desk employees can impact the overall guest experience by 20%-40%. “Your hotel’s staff members need effective communication if they want to deliver the best customer […]