Why Move to Subscription-Based Communication?

In today’s rapidly evolving business landscape, companies are increasingly transitioning to subscription-based communication models. This shift offers numerous advantages, from cost savings to enhanced flexibility. In this article, we’ll explore the key reasons behind this trend and how it can benefit your organization. The Shift to Subscription-Based Communication: An Overview Traditionally, businesses invested heavily in […]
Cloud-Based vs. On-Premise VoIP: Pros and Cons for Small to Medium Enterprises

In today’s digital world, choosing the right Voice over Internet Protocol (VoIP) solution is important. It can significantly impact your business communication. It can also affect your profits. For small and medium Enterprises (SMEs), it can be hard to choose between cloud-based and on-premise VoIP systems. Each option has its own benefits and drawbacks. This […]
How a Telecom Bill Audit Can Save Your Business Money

In today’s fast-paced, technology-driven world, telecom services are the backbone of all businesses. From Internet connectivity to mobile plans and cloud services, companies heavily rely on telecom providers to keep operations running smoothly. There are also concerns about cybersecurity, as noted in a recent Telecommunications Act reading in Parliament last October 2024 and has since […]
The Benefits of Unified Messaging for Businesses

In business, speed and efficiency are everything. The way you handle customer interactions, collaborate with teams, and manage communications in real time can make or break a deal. Unified Messaging simplifies communication by combining email, voicemail, SMS, and instant messaging into one platform. This approach helps businesses stay organized, improve response times, and work smarter. […]
Keep Your Business Communications Secure with Sunco’s Mitel SWA

One aspect of an office communication system that is taken for granted is software assurance (SWA). You can easily come up with a system where everything is going right. However, there may be an instance that there is a disruption in the system. Calls are dropped, and interactions between departments are stopped in their tracks. […]
A Step-by-Step Guide to Moving Your Office Phone System

Relocating an office phone system can be a complex process. However, with careful planning and execution, it can be done efficiently with minimal disruption to business operations. Let Sunco guide you through moving your phone system with this step-by-step process. Step 1: Assess Current and Future Needs First of all, you need to take note […]
Uninterrupted Communication: The Importance of Failover Options

For most modern businesses, communication systems are at the heart of the operation. Just a moment of downtime can greatly affect efficiency, profit, and even brand reputation. This is why having strong failover options are essential to reliable communications solutions for your business. What are Failover Options? We know that technology is prone to interruptions. […]
Streamlining Communication in Professional Services: Solutions for Accounting and Law Firms

Solutions for Accounting and Law Firms
What You Need to Look For in a Hospital Phone System

The right hospital phone system fosters seamless communication among doctors, nurses, and staff.Seamless communication is crucial for effective patient treatment, improving patient experiences, and efficient hospital operations. “In a hospital setting, the phone system is more than just a tool for communication. It’s a vital lifeline that connects various parts of the hospital, supports […]
Understanding Multi-Line Phone Systems for Your Business

Small businesses should use multi-line phone systems to enhance their call-handling capacity and prevent potential loss of business. Since approximately 72 to 80% of callers will hang up without leaving a voicemail if their call isn’t answered, having a system that can handle multiple calls simultaneously reduces the risk of missing important calls. “No […]