BluIP Hospitality AI Solutions with Sunco

Want a solution to manage high guest call volume at your hospitality business? Elevate guest experiences and streamline hotel operations with AI-powered communication. With Sunco and BluIP’s AIVA® and cloud-based communication solutions, you can enhance efficiency, reduce costs, and transform your hotel’s guest services.

Always-On Communication: Never miss a guest call or inquiry.

Custom Solutions: Tailored to your hotel’s unique workflows and brand standards.

Integrated Reporting: Track guest needs and staff performance in real time

Canadian Support: Local experts who understand your business.

See how AIVA® can revolutionize your hotel’s operations.

“It was obvious Sunco is a telecom solutions leader and one of the best VoIP providers in Canada and could deliver the solution we required”

Leonard Kane

President & General Manager, Len’s Transportation Group

3,000+

Telecommunications clients across Canada

15%

Savings with Sunco as telecom provider

20+

Years experience in the Canadian telecommunications industry

15%

Average client cost savings

AI for Hotels that Works for You

With Sunco and BluIP, you can get a practical and reliable solution designed to meet challenges to the hospitality industry.

AIVA® (AI Virtual Assistant): Instantly answers calls 24/7, handles routine requests, and escalates complex ones with zero wait time.
WebRTC Hospitality Console: A cloud-based call management system your staff can access from anywhere.
Business Intelligence & Integration Studio: Turn guest interactions into actionable insights with seamless CRM integration.

🔍 Explore the impact of AI in hospitality

Real-World Impact

When thinking about hotel communication solutions, you need to be particular with the results. Sunco’s BluIP does this for you exceptionally. Hotels using AIVA® have seen measurable results:

100% Answer Rate: Say goodbye to missed calls and long hold times.
52% Reduction in Front Desk Call Volume: Let your team focus on delivering exceptional in-person service.
$1.2M Revenue Potential Recovered: Capture every booking opportunity.

Source: BluIP customer case studies

Ready to upgrade your Hotel Cloud Phone System?

Talk to one of our specialists now for hospitality AI-powered solutions.

Enhance the Guest Experience

BluIP’s Enhanced SIP Trunking ensures built-in redundancy and seamless cloud migration without replacing your existing PBX. Stay connected during disruptions and scale as your business grows.

Natural Language Recognition: Guests speak as they would to a real person.
Multichannel Engagement: Voice, chat, SMS, and social media, all coming from one platform.
Smart Routing: Ensures the right staff member handles the right request at the right time.

Built for Hospitality, Backed by Experts

With over 60,000 customers and deep industry experience, BluIP is trusted by hotels around the world. Sunco brings over 20 years of Canadian hospitality communications expertise, ensuring smooth deployment, tailored support, and results that matter.

🌐 Learn more about BluIP Hospitality

Frequently Asked Questions (FAQs)

What is AIVA® and how does it help my hotel?

AIVA® (Artificial Intelligence Virtual Agent) is an AI-powered hotel assistant built specifically for the hospitality industry. It answers guest calls 24/7, handles routine inquiries, and intelligently routes complex requests to the right team member. AIVA® improves response times, enhances guest satisfaction, and reduces the workload on your staff

Is BluIP’s solution compatible with our existing hotel systems?

Yes. BluIP offers flexible hotel communication solutions that integrate with your current infrastructure, including your PMS and CRM. Whether you operate a single property or a multi-site chain, this hospitality AI is designed to work seamlessly with your technology stack, allowing for smooth implementation with minimal disruption.

How does AIVA® improve guest experiences?

AIVA® enhances your guest experience technology by offering fast, personalized service across voice, SMS, chat, and social channels. It ensures that no call goes unanswered — even during peak periods — and can escalate issues when human interaction is needed. This improves responsiveness and guest satisfaction without overloading your team.

Can AIVA® really reduce operational costs?

Yes. BluIP’s hotel voice automation dramatically reduces the burden on front desk staff by handling repetitive calls and inquiries. Hotels using AIVA® have reported fewer missed calls, more direct bookings, and better staff efficiency. Over time, this results in lower operational costs and stronger revenue capture.

What tools are included in BluIP’s hospitality suite?

BluIP delivers an all-in-one hotel cloud phone system that includes:

AIVA® – the AI-powered assistant
WebRTC Hospitality Console – manage calls from any device, anywhere
Business Intelligence & Integration Studio – uncover insights from guest interactions
Enhanced SIP Trunking – scalable, reliable connectivity across all locations

Is the system scalable for hotel groups and chains?

Yes. BluIP offers hotel communication solutions that scale effortlessly with your business. Whether you manage a boutique hotel or an international brand, this AI for hotels platform supports centralized communication, consistent service standards, and easy expansion across properties.