Healthcare Communication Solutions

In the fast-paced world of healthcare, effective communication is vital to delivering exceptional patient care and ensuring staff coordination. Sunco, together with Mitel, offers tailored healthcare communication solutions to enhance patient experiences, streamline operations, and maintain the highest standards of security and compliance.​

Why choose Sunco as your healthcare communication partner?

AI automation enables scheduling, call routing, and alerts, reducing missed appointments.

Real-time alerts and escalation improve staff efficiency and emergency response, easing coordination for staff.

Hybrid and cloud-based solutions offer flexible, scalable deployment options.

Industry leading security and HIPAA-compliant phone systems ensures patient data protection and confidentiality.

Secure video, messaging, and omnichannel features enhance patient-provider interactions.

Mitel-powered solutions are cost effective  and ensure reliability and scalability for growing healthcare needs.

Connect with us to make communication easier

“Sunco developed a tailored solution using multiple providers designed to significantly increase internet speeds while also bringing down costs.”

Robert McArthur
National IT Manager at Steel-Craft Door Products Ltd.

20+

Years in service

24/7

Support service

3,000+

Customers supported Canada-wide

15%

Cost savings on average for our customers

Leading the Way in Healthcare Communication Solutions

We give you the reasons you have an edge with Sunco’s healthcare communication solutions:

Benefit #1

AI-Enhanced Patient Care

Our AI-powered automation facilitates patient interactions, enabling features like automated appointment scheduling, call routing, and timely patient notifications. This ensures patients receive prompt attention and reduces the likelihood of missed appointments.​

Benefit #2

Improved Staff Efficiency

By integrating nurse call systems and emergency response communication for healthcare, our communication systems provide real-time alerts and escalation protocols for critical situations. This streamlines workflows, allowing healthcare professionals to respond swiftly and effectively.​

Benefit #3

Flexible Deployment Options

We offer hybrid and cloud-based phone systems, providing the flexibility to choose a deployment model that best fits your organization’s needs. Whether on-premise or in the cloud, our systems are scalable and adaptable.

Benefit #4

Robust Security and Compliance

Sunco’s solutions are designed with industry-leading security measures and comply with HIPAA regulations, ensuring patient data remains confidential and protected against breaches.​ Our HIPAA-compliant phone systems safeguard sensitive healthcare communications.

Benefit #4

Integrated Communication Features

Our unified communications support secure video consultations, instant messaging, and omnichannel communication options, facilitating seamless interactions between patients and healthcare providers.​

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Key Features of Sunco's Healthcare Communication Solutions

  • AI-Powered Patient Engagement

Automate patient interactions with features like appointment scheduling, call routing, and notifications, reducing administrative burdens and enhancing patient satisfaction.​

  • Emergency Response & Nurse Call Integration

Implement real-time alert systems that integrate with existing nurse call setups, ensuring rapid response to emergencies and improving patient safety.​

  • eFax Solutions

Transition to secure, electronic faxing with our eFax solutions, streamlining document transmission and reducing reliance on traditional fax machines.​

Addressing Common Healthcare Communication Challenges

Reducing Missed Appointments

Our automated appointment reminders and confirmations via voice or text help minimize no-shows, optimizing scheduling and improving patient care continuity.

Enhancing Patient and Staff Experience

Features like secure messaging and video consultations improve accessibility for patients and facilitate better coordination among staff, leading to more efficient care delivery.

Ensuring Security and Compliance

With HIPAA-compliant phone systems and healthcare VoIP solutions, we provide advanced security measures that protect patient information while reducing IT maintenance costs.

FAQs

How can Sunco's solutions help reduce patient no-shows?

Our automated appointment confirmation system contacts patients via voice or text, allowing them to confirm or reschedule appointments easily, thus reducing no-show rates.

Can Sunco's communication systems integrate with existing nurse call systems?

Yes, we can assess your current setup and recommend options to integrate new elements or upgrade your system to enhance functionality and efficiency.

Is it possible to connect multiple healthcare facilities under one communication system?

Absolutely. We can network multiple offices together, ensuring consistent access to all features and functionalities, regardless of each facility’s size or location.

What are the benefits of offering residents in long-term care facilities integrated phone and internet services?

Providing standardized telecommunication services can create a new revenue stream for your facility while simplifying installation and support, ensuring residents have reliable and consistent access to communication services.

Are Sunco's communication solutions compliant with healthcare regulations?

Yes, our solutions are designed with industry-leading security measures and comply with HIPAA regulations, ensuring patient data remains confidential and protected.​

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