This will depend on your exact business needs. At Sunco, we take the time to get to know your company and the challenges you face so we can make the best possible recommendation for your circumstances.
If the cost to repair your system is too high, or if it’s likely that a repair will only be a temporary fix, we may recommend that you upgrade to a new system. You may also be interested in the increased functionality that an upgrade would provide to your business.
We always recommend replacing your system if the ‘main system’ (also called the core unit or the Key System Unit — KSU) has failed. This is the ‘brains’ of a system, and once it fails, repairs become very difficult and expensive. Depending on the age of your system, your replacement KSU may be a refurbished unit, so there is no way to guarantee how long it will last.