Why Move to Subscription-Based Communication?
In today’s rapidly evolving business landscape, companies are increasingly transitioning to subscription-based communication models. This shift offers numerous advantages, from cost savings to enhanced flexibility. In this article, we’ll explore the key reasons behind this trend and how it can benefit your organization. The Shift to Subscription-Based Communication: An Overview Traditionally, businesses invested heavily in […]
Cloud-Based vs. On-Premise VoIP: Pros and Cons for Small to Medium Enterprises
In today’s digital world, choosing the right Voice over Internet Protocol (VoIP) solution is important. It can significantly impact your business communication. It can also affect your profits. For small and medium Enterprises (SMEs), it can be hard to choose between cloud-based and on-premise VoIP systems. Each option has its own benefits and drawbacks. This […]
How a Telecom Bill Audit Can Save Your Business Money
In today’s fast-paced, technology-driven world, telecom services are the backbone of all businesses. From Internet connectivity to mobile plans and cloud services, companies heavily rely on telecom providers to keep operations running smoothly. There are also concerns about cybersecurity, as noted in a recent Telecommunications Act reading in Parliament last October 2024 and has since […]
The Benefits of Unified Messaging for Businesses
In business, speed and efficiency are everything. The way you handle customer interactions, collaborate with teams, and manage communications in real time can make or break a deal. Unified Messaging simplifies communication by combining email, voicemail, SMS, and instant messaging into one platform. This approach helps businesses stay organized, improve response times, and work smarter. […]
Keep Your Business Communications Secure with Sunco’s Mitel SWA
One aspect of an office communication system that is taken for granted is software assurance (SWA). You can easily come up with a system where everything is going right. However, there may be an instance that there is a disruption in the system. Calls are dropped, and interactions between departments are stopped in their tracks. […]
A Step-by-Step Guide to Moving Your Office Phone System
Relocating an office phone system can be a complex process. However, with careful planning and execution, it can be done efficiently with minimal disruption to business operations. Let Sunco guide you through moving your phone system with this step-by-step process. Step 1: Assess Current and Future Needs First of all, you need to take note […]
Uninterrupted Communication: The Importance of Failover Options
For most modern businesses, communication systems are at the heart of the operation. Just a moment of downtime can greatly affect efficiency, profit, and even brand reputation. This is why having strong failover options are essential to reliable communications solutions for your business. What are Failover Options? We know that technology is prone to interruptions. […]
Understanding Multi-Line Phone Systems for Your Business
Small businesses should use multi-line phone systems to enhance their call-handling capacity and prevent potential loss of business. Since approximately 72 to 80% of callers will hang up without leaving a voicemail if their call isn’t answered, having a system that can handle multiple calls simultaneously reduces the risk of missing important calls. “No […]
What Are Hybrid IP PBX Systems?
How an organization sets up its internal/external communication system dramatically impacts its ability to serve customers and maintain optimal operational efficiency. A hybrid IP PBX (Internet Protocol/Private Exchange Branch) is a leading telecom system companies can use to unify their communication infrastructure to benefit their business. When installed by an expert telecom service provider, hybrid […]
Advanced VoIP Solutions for Schools
Today, more than ever, schools need an effective communications solution. Everyone has had to adapt, but some of the most significantly affected institutions have been schools. They need a solution that works for everyone, staff, parents, and, of course, kids. Advanced VoIP solutions for schools could be just what they need. What Are VoIP Telephony […]