Break/Fix vs. Managed Services: Which Makes More Sense for Your Business?
With global IT spending set to reach $4.6 trillion in 2023, businesses are willing to make the investments necessary to ensure their technology assets run optimally. And one of the best ways to ensure they maximize that tech ROI is via managed IT services. But which model is better for your business – break/fix vs […]
The Top 4 Managed Services Challenges
The managed IT services industry is growing rapidly at a CAGR of 8.6%; businesses are more reliant than ever on the benefits provided by experienced tech partners. But that doesn’t mean that IT managed services challenges don’t exist. Let’s examine some of the most common challenges businesses face and the best ways to prevent them […]
What Is a Network Security Plan?
Did you know a network security plan can protect your business from costly data breaches? The average cost of a data breach is a staggering $4.35 million. That means implementing a comprehensive network security solution is absolutely necessary for all businesses. The impact of cybercrime on organizations can be far-reaching, resulting in financial losses, data […]
What Is an Information Security Policy?
Business operations have changed immensely in recent years. Organizations of all sizes are simplifying and automating business processes, and increasingly adopting cloud technologies. All of that makes having an information security policy a must-have. Any digital system (cloud-based or on-premise) comes with certain cybersecurity risks. To mitigate these risks, companies must create policies to prevent […]
What is a Virtual Phone System?
Image Credit: cottonbro In today’s job market, employees expect the option to work remotely. For businesses that rely heavily on phone service, remote work might seem impossible. With virtual phone systems, employees can access your phone system remotely to stay plugged into your business. What Is a Virtual Phone System? A virtual phone system is […]
The Cost of IT Support for Small Business
Between typical technological advancement and the need to shift to a more digitally-friendly work environment due to COVID-19, we’re now at a point where information technology has never been more critical to business owners. One study found that 62% of Canadian companies are on or are using a hybrid work model. As reliance on IT […]
Network Security Vulnerabilities and Threats
In 2019, a data breach exposed the personal banking information of 9.7 million customers of Desjardins, a Canadian bank with over 7.5 million members and $400 billion in assets. The settlement reached over $200 million, and that doesn’t include the legal costs, reputational damage, and lost time spent cleaning up the mess. This illustrates the […]
Advantages and Disadvantages of VoIP Systems
Bet you didn’t know this–your business’s phone system can make or break your competitiveness, which is why you need to find the right one. And one of the hottest technologies around is VoIP. But what is VoIP, what are the advantages and disadvantages of VoIP, and is it right for you? What Is VoIP? […]
What Is IT Procurement
What is IT procurement? IT procurement is the process of buying software, hardware, and services that will augment your existing IT environment, resulting in higher productivity and profitability. The objective of your IT procurement process is to enhance your IT stack so that your day-to-day operations are faster, more efficient, less prone to stoppages, more […]
Why Outsource IT Infrastructure Management?
Why outsource IT infrastructure? The primary reason for outsourcing IT infrastructure is the same reason you’d choose to outsource any other task: it can be done more efficiently by specialists. Why you outsource IT infrastructure is because hiring multiple IT specialists would dramatically increase your IT budget. But with the right infrastructure outsourcing partner, you […]
