Choosing a Canadian VoIP Provider
VoIP technology helps countless Canadian businesses increase workplace efficiency and achieve stronger customer connections every year. In Canada, VoIP providers are many, so choosing one can be tough. Modern VoIP phone systems, basically internet telephones, can make business phone systems easier to use, increase customer service response times, adapt to modern work environments, and reduce […]
New Phone System Checklist
Are you thinking of upgrading your business’s ageing PBX phone system? There are numerous potential business benefits of installing an advanced, modern phone system – such as a VoIP or cloud phone system. Business phones today can increase operational efficiencies, lower communication costs, and even help to improve relationships with customers. New Phone System […]
Hosted vs On-Premise Phone System
As you’re comparing hosted vs. on-premise phone systems, the functions and limitations of each have a direct impact on your operations. Are you a small business looking to streamline your communications with very little upfront cost? Are you a larger enterprise looking to easily scale up your phone systems? Just in 2020, a wealth of […]
Business Continuity Through Remote Work
Earlier this year, Sunco Communication and Installation Ltd. (Sunco) decided to send all employees home to work remotely and test connectivity and streamlined operations for all stakeholders. Fast forward to the middle of March and the test is near reality. As our CEO, Mike Schoenberger communicated, “we needed to know, as a business, could we […]
Remote Work Solutions with Hot Desking
What Is Hot Desking? In general, hot desking is a shared space solution whereby workstations can be used interchangeably by multiple employees. Since it first came along in the 1990s, hot desking has evolved thanks to technology advances that make it easier to implement different aspects of hot desking to fit a variety of organizational […]
Why You Should Consider Phone System Leasing
Benefits of phone system leasing Acquiring a new business phone system is often an effective way to boost productivity and realize long term cost savings. Financing this investment, however, can be a challenge for many businesses. Leasing can be an efficient and effective financing alternative for managing growth and planning for the build-out, upgrade or […]
Business Phone & Voicemail Etiquette Best Practices
It’s easy to take them for granted, but business communication tools like auto attendants and voicemail play an important role in presenting a polished image of your business to the outside world, no different than any other outward-facing facet of your company. Impressions matter, and just as you wouldn’t invite guests to your organization without […]
Hosted VoIP vs. On-Premise VoIP: Which is Best for Your Business?
If you’re thinking about upgrading your business telephone system, chances are you’ve heard the buzz surrounding VoIP (Voice over Internet Protocol) and cloud-based services. For many, if not all organizations, VoIP is the way to go. In fact, almost all modern business telephone technology, digital or not, has a VoIP component. It’s the wave of […]
Is PBX Still a Relevant Term?
For years, Private Branch Exchange (PBX) was the industry standard for describing business telephone systems, but is the term now obsolete? We would definitely say yes; however, the number of people still inquiring about IP PBX, VoIP PBX, and Cloud PBX proves there is still some confusion. Essentially, PBX is a legacy term used to […]
SIP Trunking Solutions for Business
If you own or operate a business with over 20 employees and have multiple offices, you know how challenging it can be to ensure your communications system offers maximum flexibility, reliability and cost-effectiveness. You may be familiar with, or already have, a PRI or VoIP (Voice over IP) system, but did you know SIP trunking […]