MiVoice Business

A powerful unified communications solution that keeps your team connected, whether they’re in the office, remote, or on the go.

Why partner with Sunco for MiVoice Business?

One solution for everything with voice, video, messaging, and customer interactions in a single platform.

Designed for growth, with options from 5 to 130,000 users. Perfect for growing businesses and multi-site locations.

Multiple deployment options with on-premise, cloud-based, or hybrid solutions to fit your IT strategy.

Predictable cost options with OpEx subscription or CapEx licensing to fit your budget.

Seamless desktop and mobile connectivity for either remote or hybrid work.

Integrated contact center solutions for phone, chat, and email support to improve customer engagement.

Connect with us to make communication easier

“I would absolutely recommend Sunco. Excellent customer service experience!”

Lynn Weed

County of Wetaskiwin No. 11

3,000+

Customers across Canada

15%

Average client cost savings

20+

Years of excellent communications services

24/7

Support service

SERVICES

MiVoice Business Keeps You Connected

Stay ahead with a business phone system that grows along with you.

Enhanced Customer Communication

Our system has tools to help you communicate within the organization and outside of it.

AI-Powered Voice Assistant. Automate call handling for faster response times.
Mitel Interaction Recording (MIR). Record calls for compliance and quality assurance.
Advanced Contact Center. Route calls efficiently and provide omnichannel support.

Effortless Administration & Security

Putting you in control upon system setup.

Centralized, Cloud-Based Management. Configure and manage users in minutes.
Single Sign-On (SSO) & Multi-Factor Authentication (MFA). Keep your business secure.
Performance Analytics Dashboard. Track and optimize communication performance.

Benefits for SMBs

Features that your small & medium business can fully utilize.

Dedicated SMB Controller. Scalable on-premises system supporting up to 150 users.
Cloud-Based Administration. Easily manage your phone system from anywhere.
Mitel Interaction Recording for SMBs. Affordable call recording with GDPR compliance.
Flexible Pricing. Choose between OpEx subscription or CapEx perpetual licensing.

Perfect for Small & Medium Businesses (SMBs)

MiVoice Business brings enterprise-grade unified communications to small and medium businesses, offering cost-effective solutions with subscription-based pricing and minimal IT complexity.

Essential Features to Keep You Connected

The MiVoice Business plan promises smarter collaboration for any team.

Presence Awareness & Instant Messaging. See who’s available and chat in real-time.
Click-to-Call & Visual Voicemail. Get quick access to important calls and messages.
Point-to-Point Video & WebRTC Calling. Secure, high-quality video calls without extra hardware.

Get Started with MiVoice Business Today!

Deployment Options: Choose What Works for You

MiVoice Business offers multiple deployment models, ensuring flexibility and scalability:

On-Premise: Full control over infrastructure with dedicated hardware.
Private Cloud: Secure and scalable cloud solution tailored for your business.
Hybrid: A blend of on-premise and cloud for cost-effective flexibility.
Public Cloud (Coming Soon): Easy access to Mitel’s latest innovations in a cloud-hosted environment.