How long will it take to have an audit completed?
Depending on the size and complexity of your bill, we can usually complete an audit within two weeks (and sometimes even faster).
If you audit my bill, are there strings attached?
No. The bill audit service is provided free of charge with no obligation to buy or pay for additional services from Sunco. As a local, family run business, each one of our customers is important to us and we aim to build long-term partnerships. Often our bill audits uncover unnecessary costs and some companies choose […]
What is an auto renewal?
An auto renewal is a clause in almost every telecom contract that renews your contract automatically, possibly with little to no notice. Since network services become less expensive over time, you should be able to get more bandwidth and functionality for less money every time your contract comes up for renewal. But with auto renewal, […]
Am I in an ongoing contract with my current provider? I can’t tell.
Our free bill audit can help with that. At Sunco, we like to say that “you understand your business, and we understand ours.” Our business is communication, so we know all about industry jargon and complicated contracts. We’ll translate your bill into language you can understand so you know exactly what you’re signed up for.
My phone bill is impossible to read. Help!
If you are having trouble understanding your phone bill, get in touch with us for a free bill audit. With our extensive experience in the communication industry, we’ve worked with all the major telecom carriers and understand their billing systems inside and out.