IT Support & Cyber Insurance Readiness Audit

Is your IT support actually adequate — and is your cyber coverage at risk because of it?
A complete IT support gap assessment, scored against insurer and industry standards
This audit does two things at once. It evaluates your IT support model — whether internal IT, an MSP, or a combination — against the 6 domains where under-resourced teams are most exposed. And it scores that same posture against the CIS Controls framework that cyber insurers use to set premiums, approve coverage, and decide what gets excluded. Your IT gaps and your insurance exposure turn out to be the same gaps. Every dimension gets a letter grade.
Every gap tells you two things: what it costs, and who should own closing it
Each finding is backed by independent research and shows you the real dollar cost of the gap. You also see whether the gap indicates your current IT support model — internal team, MSP, or MSSP — has the right coverage in place, and which gaps carry the most weight with insurers at renewal or application time.
A complete readiness report delivered to your inbox
When you complete the audit, your full results are emailed as a formatted readiness report. It covers your scored security rating, your annualized financial risk model, your IT investment benchmark comparison, and a support coverage recommendation — showing whether your current IT model has the gaps covered or whether a different structure would better protect the business. Aligned to CFC underwriting criteria throughout.
Sunco
Cyber Insurance Readiness Summary
Your security posture scored against the same criteria cyber insurers use to approve, price, and exclude coverage
CYBER INSURANCE READINESS · GAP SCORE ACROSS 6 SECURITY DOMAINS
Why this assessment matters

Cyber insurers are tightening requirements across Canada — businesses that cannot document basic security controls face higher premiums, stricter exclusions, and increasing risk of coverage denial at renewal. Coalition’s 2025 Cyber Claims Report found that organizations with active security monitoring experience 73% fewer claims than the industry average, with the average cyber incident costing $115,000 CAD. In 2025, initial ransom demands surged another 47% (Coalition 2026 Cyber Claims Report). This assessment scores your IT posture against the same 6 security domains insurers use to approve coverage, set your premium, and decide what gets excluded.

Priority Security Gaps

Submit the assessment to see your priority findings.

Ready to see your readiness score?

Answer all 28 questions then click Submit. Security gap ratings and your Cyber Insurance Readiness Score are revealed only after you complete all sections — you cannot predict the outcome in advance. Results and a full summary will be emailed to you and Sunco automatically.

0 of 28 questions answered
Please complete all fields in the Your Information section at the top of the page.
⚠ Please answer all questions before submitting. Scroll up to find any unanswered questions.

Sunco Package Recommendation

Based on Your Assessment

Based on your responses across all 6 assessment areas, here is how Sunco's service tiers align to your identified gaps — and the package we recommend as the right starting point for your organization.

MSP
Managed IT Foundation
Remote Monitoring & Management (24/7)
Antivirus & Endpoint Protection (EDR/XDR — Extended Detection and Response)
DNS & URL Filtering
Email Security
Security Awareness Training
Patch Management
Backup — VM/Server (local)
Backup — Cloud storage (up to 2TB)
Disaster Recovery (standalone)
Back-up M365 / Google Workspace
Privileged Access Management (JIT)
Password Manager
MFA/SSO (Single Sign-On) Management
Vulnerability Scanning
Dark Web Monitoring
Asset Inventory Management
Basic compliance reporting · No SOC/SIEM · No IR plan · No MDM
MSP+
Enhanced Security & Compliance
Everything in MSP, plus:
Email Security
Back-up M365 / Google Workspace (unlimited)
Cloud backup up to 5TB
Privileged Access Management (JIT)
Password Manager (cloud)
Vulnerability Scanning
Dark Web Monitoring
Incident Response Planning
Device Encryption
Mobile Device Management (MDM)
Infosec Policy & Documentation
Cyber Insurance Assessment
Quarterly Compliance Snapshot
No SOC Integration (MDR) · No SIEM
MSSP
Full Managed Security Operations
Everything in MSP+, plus:
SOC Integration / MDR (24/7 active)
SIEM — 24/7 visibility & threat alerts
Ongoing Risk & Compliance Reporting
Full Incident Response (define & execute)
Cloud backup up to 5TB
Highest insurance readiness · Preferred premium tier · Full CIS IG1 coverage
Package Recommendation Calculating…
Complete the assessment to see your personalized recommendation.
Sunco
Financial Risk
What unmanaged IT exposure costs your business annually
UNMANAGED IT RISK MODEL · BREACH & PRODUCTIVITY COST ESTIMATES
Why this model matters

Most SMBs underestimate IT risk because they only see the cost of managing IT — not the cost of not managing it well. VikingCloud’s 2025 SMB Threat Landscape Report found that 1 in 5 small businesses could not survive a breach costing as little as $10,000. The median ransomware payment alone hit US$115,000 in 2024 — and that figure doesn’t include downtime, staff lost hours, client notification, or reputational fallout (Verizon DBIR, 2025). This model estimates what your business is currently exposed to annually across three areas: the probability and cost of a cyber breach at your revenue level, the productivity cost of slow or unresolved IT issues across your workforce, and the reputational risk that follows a significant incident. The model compares your exposure against the benchmark cost of a managed IT partnership — so you can see the gap in concrete dollar terms.

✓  Financial Risk Model is automatically included in your emailed results.
How to use this model

Select the option in each dropdown that best fits your organization. Use estimates if you don't have exact figures — the model is designed to give directional accuracy, not accounting precision. Five inputs drive the calculation: your employee count, annual revenue, average hourly wage, internal IT staffing, and how you currently manage IT security. Once all inputs are set, your annualized risk estimate and MSP spend comparison will calculate automatically below.

Adjust the inputs below to reflect your organization's profile. The model estimates the annualized financial exposure of operating without a managed IT partner — across cyber risk, lost productivity, and reputational cost — and compares it against industry benchmark MSP spend.

Organization profile
Used to estimate productivity loss from slower issue resolution
Drives IT budget benchmarks and reputational risk estimate
Used to calculate staff downtime cost during a cyber incident
IT team members (full-time equivalent) including shared resources
Include salary, benefits, training, tools & certifications
Number of seats covered by your current managed IT provider
70%
Industry avg: 60–70% reactive for in-house teams without MSP. Time not spent on strategic projects.
Adjusts breach probability and IT spend benchmarks to your sector
Where You Stand vs. Industry — IT Spending

Based on your revenue and sector, the benchmarks below show what well-protected organizations at your size typically spend. Enter your actual IT budget to see exactly where you stand.

📊 Industry benchmark
Total IT Spend
Everything: staff + tools + MSP + MSSP
4–5% of revenue (Gartner 2025)
🛡️ MSP services
Managed IT Services
24/7 monitoring, helpdesk, patching
1.5% of revenue (CompTIA 2024)
🔒 MSSP security
Managed Security
SOC, EDR, dark web, incident response
0.8% of revenue (Gartner 2025)
Internal IT Staff — Fully-Loaded Cost
Salary, benefits, training, certifications, tools · $90–130K/yr/person in Canada
Industry avg
your cost
Select a range to see your spending position vs. sector benchmark
IT Investment
Is your technology spend keeping pace with peers? Based on your revenue, sector, and actual IT budget vs. Gartner 2025 & CompTIA 2024 benchmarks
Grade
Your annual IT spend as % of revenue
⬇ Under-investing▲ Sector benchmark⬆ Well-protected
Enter your actual IT budget above to see your peer comparison score.
Bottom 25%
Under 2.5% of revenue
High risk
Mid 50%
2.5–4.5% of revenue
Average
You
Enter budget above
Top 25%
Above sector benchmark
Well-protected
Note: VikingCloud 2025: 1 in 5 SMBs could not survive a breach costing as little as $10,000 — your spending position is a direct indicator of business survival risk. Gartner 2025: top-quartile SMBs spend 5–7% of revenue on IT vs. a bottom-quartile average of 1.5–2.5%.
Risk assumptions — adjust to your context
How much slower is a single shared technician vs. an MSP team? (1× = same speed, 4× = four times slower)
6
Email outages, VPN issues, access problems, software failures, etc.
30%
Industry avg for unmanaged SMBs: 30–40%. Managed with MSP+MSSP: 8–15%.
48h
Managed orgs recover in ~8–16h. Unmanaged municipalities: 48–240h is common.
Complete your profile above to see your risk estimate
Select an option in each dropdown in the Organization Profile section — your annualized financial exposure will calculate automatically once all inputs are set.
✅ Results emailed — Sunco will be in touch soon.